Privacy Policy

At SerFragrances, we care about protecting our customers' privacy. This policy explains how we collect, use, and protect your personal information when you use our website or complete any purchase.

By using SerFragrances website, you agree to all the terms of the privacy policy outlined below.

We may collect several types of data, including:

a) Personal data you provide yourself

Such as:

• Name

• Phone number

• Email address

• Shipping address

• Payment data (not stored in our systems)

b) Data collected automatically

Such as:

• IP address

• Device and browser type

• Pages visited

• Time and date of website visit

This data is used to improve user experience and analyze performance.

We use the information we collect to:

• Process orders and complete purchases

• Communicate with you regarding your order status

• Improve the quality of our services and develop the website

• Send offers or updates (only with your consent)

• Protect the website and prevent fraudulent activities

We may share your information with trusted parties only, such as:

• Shipping companies

• Payment gateways

• Technical service providers

We never sell your personal data to any party.

Your information is used by these parties only to perform the services required for your benefit.

We use technical and administrative measures to protect your information from:

• Unauthorized access

• Theft

• Misuse

• Illegal modification or deletion

Payment data is processed through secure payment gateways and is not stored on our servers.

SerFragrances website uses Cookies to improve:

• Ease of browsing

• Remember your basic data

• Customize user experience

You can disable Cookies from your browser settings, but some website functions may not work fully.

You have the right to:

• Request to know what data we hold

• Request modification or updates

• Request deletion of your account and data (unless there is a legal obligation to retain it for a certain period)

• Unsubscribe from marketing messages list

We retain your personal information only for the period necessary:

• To complete your order

• To comply with local laws

• To resolve any disputes

• To prevent fraudulent activities

Payment gateways (Paymob / Stripe / PayPal... depending on your usage) have separate privacy policies, which you should review if you wish.

SerFragrances website may contain links to external sites. We are not responsible for the privacy practices of those sites.

We may update the privacy policy from time to time. Any updates will be published on this page, and your continued use of the website means you agree to the modifications.

If you have any questions or inquiries about the privacy policy:

Phone / WhatsApp: 01515858689

Email: serfragrances@gmail.com